Coronavirus (COVID-19) Update
WE ARE NOT CURRENTLY ACCEPTING ONLINE ORDERS.
The website will remain live as an online catalogue only and you may add items to your cart but you will not be able to complete your purchase at this moment.
We're experiencing stock shortages across a number of product ranges with extended lead times from our suppliers and are not able to update the website in real time. To avoid disappointment, please check the current stock with the sales team on 01564 702314 before making a special journey to the centre.
IMPORTANT CUSTOMER NOTICE
It is now compulsory for all customers to wear a face covering in all indoor areas at the centre including the main building and all on-site concessions.*
We have disposable masks available at 75p each.
* There are some circumstances, for health, age or equality reasons, whereby people are not expected to wear face coverings, see the link for full details.
Click here to visit the gov website for full details
WE ARE OPEN TO THE PUBLIC (with restrictions)
The centre is open to the public.
As expected, it’s not quite business as usual and there are a number of measures in place to help keep our staff and customers safe while you shop, including:
• CUSTOMER LIMITS
We will restrict the number of customers allowed at the centre to ensure we can maintain a safe environment for all.
• ONE-WAY SYSTEMS & SOCIAL DISTANCING
Parts of the centre have one-way routes set up to allow quick, easy and safe flow through the centre. *Please follow all signs and instructions and practice social distancing at all times*
• CONTACTLESS PAYMENTS
We are asking all customers to pay by card, where at all possible. Cash payments are possible but may slow down the order process due to additional safety measures required for cash handling.
• SANTISIATION STATIONS
We have various hand santisation points throughout the centre and a basket and trolley sanitiser station located at the entrance for your convenience.
IMPORTANT - PLEASE DO NOT VISIT THE CENTRE IF YOU OR A MEMBER OF YOUR HOUSEHOLD ARE SHOWING SYMPTOMS OF COVID-19 INCLUDING:
A high temperature
• A new, continuous cough
• A loss or change to your sense of smell or taste
Monday: 7:30 - 17:30
Tuesday: 7:30 - 17:30
Wednesday: 7:30 - 17:30
Thursday: 7:30 - 17:30
Friday: 7:30 - 17:30
Saturday: 8:00 - 17:00
Sunday: 10:00 - 16:00
Please Note: These times will change during this unprecedented time and we may have to close the gates at peak times, without prior notice. Entrance gates will close approximately 30 minutes before the advertised closing time.
We look forward to welcoming you back (from a distance) and thank you for your continued support.
The Earlswood Team