CONDITIONS OF ACCEPTING A RETURN FOR REFUND
In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14 day "cooling off" period when purchasing goods without seeing them, such as via the phone or online.
Our returns policy exceeds the requirements of the regulations and also includes most items bought in store, with the following conditions:
• You must notify us of your intent to cancel the order within 14 days of receiving the goods.
• Goods must be returned to us within 14 days from the date of notification.
• Goods must be un-used and in a re-saleable condition with all original labels and packaging in place.
AFTER THE 14 DAY "COOLING OFF PERIOD"
We will accept the return of goods for repair or replacement if an item becomes faulty within the respective product guarantee period. Product guarantee is 1 year from date of purchase, unless otherwise stated.